Polymarket Adds User Safeguards in Response to Growing Regulatory Pressure

Polymarket has introduced a suite of user protection tools, including deposit limits, voluntary self-exclusion, and access to mental health resources for users with compulsive trading behavior. The measures are part of a wider Trust & Safety program rolled out by the prediction market on September 30.

The changes come as prediction markets are under fire from US lawmakers and state authorities over consumer protection and amid nationwide debate over whether these platforms violate state laws against illegal gambling. New York recently sued Polymarket, and the company has filed its own federal lawsuit, arguing that the Commodity Futures Trading Commission has jurisdiction over its contracts.

US Polymarket users can now set daily, weekly or monthly deposit limits across all payment methods. Reducing a limit takes effect immediately, whereas increasing or removing one requires a cooling-off period. Users can also voluntarily exclude themselves from the platform for periods of 30 days to one year, or indefinitely.

Polymarket is also establishing a Trust & Safety Center covering user protections, market integrity, community guidelines and content moderation. The company has partnered with behavioural health provider Birches Health to provide treatment resources, including clinical assessments and recovery plans, for users experiencing compulsive financial trading behaviours.

Polymarket’s move adds responsible-trading measures to a contested prediction-market landscape, as platforms are under pressure to address consumer risks while defending their status as federally regulated financial markets.